These Terms and Conditions (the “Terms”) govern your access to and use of the Lingorino language-learning service, including the Lingorino mobile applications for iOS and Android, the Lingorino web application and the lingorino.com website (collectively, the “Service”). By creating an account or otherwise using the Service you accept these Terms in full. If you do not accept them, please do not use the Service.
§ 1 Provider and Contact (Imprint under § 5 ECG / § 25 MedienG)
Bytebloom Studios GmbH
Bundesstraße 35
6111 Volders
Austria
Legal form: Gesellschaft mit beschränkter Haftung (limited-liability company)
Seat: Political Municipality of Volders
Commercial Register Number: FN 673706 w
Court of Registration: Regional Court of Innsbruck (Landesgericht Innsbruck)
VAT ID: ATU83104114
Tax number: 81 527/6811
Managing Director: Stefan Steinlechner
Business object: development, programming and operation of software solutions with a focus on education, in particular the development and distribution of learning and educational applications.
Email: support@lingorino.com
Website: https://lingorino.com
Supervisory authority for trade-licence matters: Bezirkshauptmannschaft Innsbruck-Land. Chamber membership: Wirtschaftskammer Tirol. Professional rules: Gewerbeordnung 1994 (GewO 1994), accessible at www.ris.bka.gv.at.
§ 2 Scope and Acceptance
These Terms apply to all use of the Service by registered users and visitors. They form the entire agreement between you and Bytebloom Studios GmbH (“Bytebloom”, “we”, “us”) with regard to the Service. Conflicting or supplementary terms of the user (in particular general business terms) do not apply, even if we do not expressly object to them.
Where you also conclude a separate agreement with Apple Inc. or Google LLC (e.g. the Apple Media Services Terms and Conditions or the Google Play Terms of Service), that agreement governs your relationship with the respective app-store provider and applies in addition to these Terms.
§ 3 The Service
Lingorino is a language-learning service whose primary target language is German. The Service is currently available with 26 source (UI) languages and offers 63 learning categories, lessons composed of various task types (multiple-choice, gap-fill, word-tile sentence construction, conversational practice, listening tasks and others), an experience-point (XP) system, a daily lesson, streaks, a leaderboard, social features and a premium subscription (“Lingorino Pro”).
The features, content and presentation of the Service may change over time. We may add, remove or modify features at our reasonable discretion, in particular to improve the Service, address legal or technical requirements or respond to changes in third-party platforms.
§ 4 Account Registration
Registration is open to all users who have reached the minimum age required to enter into a contract for an online service under the law of their country of residence. If you are a minor, you may need consent from a parent or legal guardian. We do not knowingly accept registrations from children under the age of 13.
You agree to provide accurate and complete information at registration, to keep your credentials confidential and to inform us promptly if you suspect that your account has been compromised. You are responsible for all use of the Service through your account, including content, purchases and interactions.
Each user may operate only one account. The transfer of accounts to third parties is not permitted.
§ 5 User Conduct
When using the Service you agree to comply with all applicable laws and not to:
- upload, transmit or otherwise make available content that is unlawful, infringing, harassing, defamatory, obscene, hateful, racist, pornographic, threatening, violent or otherwise objectionable;
- impersonate another person, misuse another user's account or use false identity information;
- attempt to gain unauthorised access to the Service, to other users' accounts or to the underlying systems, in particular by exploiting vulnerabilities, bypassing rate limits, scraping or reverse-engineering;
- distribute malware, perform denial-of-service activity or otherwise interfere with the operation or integrity of the Service;
- use the Service to send unsolicited communications, to collect personal data of other users without their consent, or for any commercial purpose unrelated to language learning;
- use the Service to develop a competing product or to train a machine-learning model.
Violations may lead to a temporary or permanent suspension of your account, removal of offending content and/or claims for damages.
§ 6 Intellectual Property
The Service and all of its contents, including source code, design, text, images, audio recordings, animations, logos, course materials, lesson content and database contents, are protected by copyright and other intellectual-property rights and belong to Bytebloom Studios GmbH or its licensors. Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Service for your personal, non-commercial language-learning purposes.
Any other use, in particular reproduction, distribution, modification, public communication, decompilation or use for the development of derivative works, requires our prior written consent and is otherwise prohibited.
If you submit feedback, suggestions or ideas regarding the Service, you grant us a perpetual, worldwide, royalty-free, non-exclusive and sublicensable licence to use that input for any purpose without further compensation or attribution.
§ 7 Lingorino Pro Subscription and In-App Purchases
7.1 Plans
Lingorino Pro is offered on a monthly, yearly and lifetime basis. The applicable prices are displayed in the respective app store (Apple App Store or Google Play Store) or on the Lingorino website at the time of purchase. Prices may vary by country, platform and promotional offers.
7.2 Payment processing
Purchases made through the Lingorino mobile applications are processed exclusively by Apple Inc. (Apple App Store) or Google LLC (Google Play Store). In that case the contract regarding payment is concluded directly between you and the respective app-store provider; we do not receive your full payment-instrument data. Subscription metadata (status, product, renewal dates) is delivered to us via our processor RevenueCat, Inc.
Purchases made through the Lingorino web application are processed by Stripe, Inc. In that case, Stripe processes your payment data (such as credit-card or bank-account information) directly; we do not store your full payment-instrument details on our servers. The contract regarding payment processing is between you and Stripe and is governed by Stripe's terms of service.
7.3 Automatic renewal
Monthly and yearly subscriptions renew automatically at the end of each subscription period unless you cancel at least 24 hours before the end of the current period in your app-store account. Renewals are charged to your store-registered payment method at the then-current price for the same plan. The lifetime plan does not renew.
7.4 Cancellation
You can cancel an active subscription at any time:
- iOS: Settings → [your name] → Subscriptions → Lingorino → Cancel Subscription.
- Android: Google Play Store → Profile → Payments and subscriptions → Subscriptions → Lingorino → Cancel subscription.
- Web: Log in at lingorino.com, go to your account settings and cancel your subscription, or send an email to support@lingorino.com.
Cancellation takes effect at the end of the current paid period. You retain access to Lingorino Pro until that date. Refunds for the unused portion are governed exclusively by the policies of the respective app store.
7.5 Free trial (where offered)
A free trial, if offered, automatically converts into a paid subscription unless you cancel before the end of the trial period.
§ 8 No Right of Withdrawal for Digital Content
You expressly consent to the immediate provision of the digital content and acknowledge that you thereby lose your right of withdrawal pursuant to § 18 (1) no. 11 of the Austrian Distance and Off-Premises Contracts Act (Fern- und Auswärtsgeschäfte-Gesetz, FAGG). The same applies, with the necessary adjustments, to refunds available through the respective app store under the app-store provider's own policies.
§ 9 Free Tier
A free tier of the Service is available without a subscription. The scope of the free tier may be changed or limited over time. We do not currently display third-party advertising in the Lingorino mobile or web applications. If we introduce advertising in the future, we will do so in compliance with applicable law and will update these Terms and the Privacy Policy in advance.
§ 10 Availability and Maintenance
We strive to operate the Service with high reliability but do not guarantee uninterrupted, error-free or 100% available access. The Service may be temporarily limited or unavailable due to maintenance, updates, third-party outages (in particular Apple, Google, AWS or RevenueCat), force majeure or other reasons outside our reasonable control. We will, where reasonable, give advance notice of planned maintenance.
§ 11 Liability
We are liable without limitation for damages caused by intent or gross negligence and for damages arising from injury to life, body or health. For other damages caused by simple negligence, our liability is limited to the breach of essential contractual obligations (Kardinalpflichten) and to typical, foreseeable damages. Liability under the Austrian Product Liability Act (Produkthaftungsgesetz) remains unaffected.
We are not liable for damages arising from circumstances outside our reasonable control, in particular failures of the user's device, internet connection or third-party services (app stores, payment processors, OS providers). The mandatory consumer-protection provisions under Austrian law (in particular the KSchG and the ABGB) remain unaffected.
§ 12 Data Protection
We process personal data in accordance with the GDPR and Austrian data-protection law. Detailed information about the data we process, the purposes of processing, the legal bases and your rights is set out in our Privacy Policy.
§ 13 Termination by the User and by Bytebloom
You can terminate the user contract at any time without notice by deleting your account from the in-app settings or by sending a request to support@lingorino.com. Termination of the user contract does not automatically cancel an active subscription with the app-store provider; please cancel the subscription separately (see § 7.4).
We may suspend or terminate your account, with reasonable notice where possible, if you materially breach these Terms or applicable law, or if we cease to operate the Service or part of it. In the case of serious breaches (in particular abusive behaviour, security incidents, fraud) we may terminate immediately.
§ 14 Changes to These Terms
We may amend these Terms with effect for the future to reflect changes to the Service, our legal obligations or the offerings of our partners. We will inform you of material changes by email or through the Service at least 30 days before they take effect. If you do not accept the changes, you may terminate the user contract without notice before they take effect; continued use of the Service after that date constitutes acceptance.
§ 15 Governing Law and Jurisdiction
These Terms and any non-contractual obligations arising out of or in connection with them are governed by the substantive law of the Republic of Austria, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods (CISG). Where you are a consumer with habitual residence in the European Union, the choice of Austrian law does not deprive you of the protection afforded by mandatory provisions of the law of your country of habitual residence (Art. 6 (2) Rome I Regulation).
The place of jurisdiction for any disputes arising out of or in connection with these Terms is Innsbruck, Austria, to the extent permitted by law. For consumers, the statutory venue rules apply.
The European Commission provides a platform for online dispute resolution (ODR) accessible at ec.europa.eu/consumers/odr. We are not obliged and not willing to participate in dispute-resolution proceedings before a consumer arbitration board.
§ 16 Severability
If any provision of these Terms is or becomes invalid or unenforceable in whole or in part, the validity of the remaining provisions is unaffected. The invalid or unenforceable provision is to be replaced by a valid and enforceable provision that comes closest to the economic intent of the original provision.
See also our Privacy Policy.